Exchange/Return Policy


Exchange/Return/Store Credit Policy:

In-store purchases:  14 days from date of purchase for Exchange or Store Credit Only.

On-line purchases: 30 days from date of purchase for Return or Exchange.



  • The item must be unused and in the same condition that you received it
  • It must also be in the original packaging
  • An original receipt or proof of purchase is required
  • Sale items and gift cards are final sale 

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will issue the store credit to the gift giver and they will find out about your return.

Please contact us to facilitate the process. 


To return your product, you should mail to:

Estilo Boutique & Gifts

1207 N. Loop 1604 W , Suite 104

SAN ANTONIO Texas US 78258

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.  Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at